IP Address Policy

Effective Date: March 1, 2024.

This policy is intended for dedicated hosting customers who have purchased additional IP addresses. By using Wowrack services, you agree to abide by our policy.

All assigned IP addresses are not portable. You can only use them on your server in the Wowrack data center.

If you have more than one dedicated server in the Wowrack data center, please do not use the IP addresses on the server(s) other than the initially approved server. If you would like to transfer the approved IP address(es) to another server, please send an email and get the approval from support@wowrack.com. Failure to do so might cause an IP conflict in the network, and your IP might not even work at all in some cases.

The client MUST use 60% of the IP addresses within the day of the assignment. A one-week grace period is allowed to cover equipment problems. If a client is assigned 50 IP addresses, 30 IP addresses must be ‘pingable’ one week after the IP address assignment. The client MUST use 80% of assigned IP addresses, or the addresses will be withdrawn. The client MUST use 90% of assigned IP addresses before Wowrack issues additional IP addresses.

You agree to pay the appropriate fees for the IP you requested.

You must fill out the IP Address justification form to receive additional IP addresses.

Logo Wowrack Horizontal breathing space-02
US Headquarters
12201 Tukwila International Blvd #100,
Tukwila, Washington 98168
United States of America

APAC Headquarters
Jl. Genteng Kali No. 8, Genteng District,
Surabaya, East Java 60275
Indonesia

© 2024 Wowrack and its affiliates. All rights reserved.